How to Fix Globe SIM No Signal Issue?: No Service Troubleshooting

Experiencing no signal on your Registered Globe SIM card can be frustrating, especially when you rely on your phone for communication, work, or entertainment. Whether you’re unable to make calls, send messages, or access mobile data, this issue can disrupt your day. 

But, there are several reasons why this might happen, and most of them can be resolved with a few simple steps. Let’s explore why your Globe SIM might have no signal and how to fix it.

Why Is My Globe SIM Showing No Signal?

If your Globe SIM has no signal, there could be several reasons behind it:

Poor Network Coverage

  • Some areas, especially remote provinces, have weak or no Globe network coverage.
  • Buildings, mountains, or underground locations can also block the signal.

SIM Card Issues

  • A damaged or expired SIM card may not function properly.
  • If the SIM card is not properly inserted, the phone may fail to detect it.

System Maintenance or Network Outages

  • Globe occasionally conducts system upgrades or maintenance, which can cause temporary network disruptions.
  • Power outages in cell towers can also lead to no signal.

Phone Settings Misconfiguration

  • If the phone is set to a different network (e.g., 3G instead of 4G/LTE), it might struggle to connect.
  • Airplane mode may be turned on, disabling all network connections.

Expired Prepaid Load or Inactive Postpaid Account

  • Prepaid SIMs require regular reloading to remain active.
  • Postpaid accounts with overdue bills may experience service restrictions.

How to Fix Globe SIM No Signal Issue?

If your Globe SIM has no signal, follow these steps to restore connectivity:

Basic Troubleshooting

  • Restart Your Phone: A simple restart can refresh your phone’s connection to the Globe network.
  • Switch Airplane Mode: Turn on airplane mode for a few seconds, then turn it off to force the phone to reconnect to the network.
Basic Troubleshooting
  • Check if the SIM Card is Properly Inserted: Remove the SIM card, clean it, and reinsert it properly into the SIM slot.

Check for Network Issues

  • Verify Globe Network Status: Check Globe’s official website or social media pages for any ongoing network maintenance or issues.
  • Move to an Open Area: If you are indoors, go outside or near a window to see if the signal improves.

Adjust Phone Settings

Manually Select the Network 

  • Go to Settings > Connections > Mobile Networks > Network Operators
  • Select Globe manually instead of automatic selection.
  • Reset Network Settings: This clears network-related errors. Steps may vary depending on the phone model:

Android: Settings > System > Reset > Reset Network Settings

iPhone: Settings > General > Reset > Reset Network Settings

Adjust Phone Settings

Check SIM Card Status

  • Check the SIM on Another Phone: Insert the Globe SIM into a different phone to check if the issue is with the SIM or your device.
  • Check if the SIM is Active: Dial *143# to check your SIM status. If it’s inactive, you may need to replace it.
  • Replace the SIM Card: If your SIM is damaged, visit a Globe store for a SIM replacement.

When to Contact Globe Customer Support?

If none of the troubleshooting steps work, it’s best to contact Globe for assistance. You should reach out if:

  • Your SIM card is active, but there is still no signal.
  • The issue has lasted for more than 24 hours.
  • You suspect that your account has been suspended due to unpaid bills.

How to Contact Globe Support:

  • Globe mobile: Dial 211 for free 
  • Landline: Dial (02) 7730-1000 for free 
  • Globe Store: Visit the nearest Globe store for in-person support.

Conclusion

Globe SIM no signal issues can occur for various reasons, from network outages to SIM card problems. Try simple fixes like restarting your phone, reinserting the SIM, or resetting network settings.
If the issue persists, check if your SIM is active or contact Globe support for further assistance. By following these troubleshooting steps, you can quickly restore your Globe mobile signal and stay connected.  

FAQs || YOU MAY WANT TO KNOW

Your SIM card may have no signal due to network issues, incorrect settings, expired SIM, or phone compatibility problems. Try restarting your phone or checking your settings.

To reactivate your Globe SIM, restart your phone or insert it into a different device. If the issue persists, contact Globe customer service or visit a store for further assistance.

Not necessarily. A no signal issue can often be resolved by troubleshooting the device or settings. If your SIM is physically damaged, you may need a replacement.

If your Globe SIM is not working, you may switch to a different network if you have a dual-SIM phone or use a different SIM card temporarily.

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