How To Book A Globe SIM Card Replacement Appointment?

A Globe SIM replacement is necessary when your SIM card is lost, stolen, damaged, or outdated. Whether you need to upgrade to an LTE/5G SIM or recover a lost number, Globe Telecom requires users to book an appointment before visiting a store to get a replacement. This system was introduced during the COVID-19 to manage store visits more efficiently and is still available in many locations.

For easy steps on booking your Globe SIM replacement appointment, continue reading below!

What is a Globe SIM Replacement Appointment?

A Globe SIM replacement appointment is a scheduled visit to a Globe Store where you can request a new SIM card to replace a lost, stolen, damaged, or inactive one. Instead of waiting in long lines, booking an appointment ensures that a Globe representative is ready to assist you at a specified time.

How to Book a Globe SIM Card Replacement Appointment Online?

Follow these steps to book an appointment online at a globe store near you:

Step-By-Step Guide for Booking Globe Appointment With Globe Store Online

Visit the Official Globe Appointment Portal

Open the browser of your device and go to the globe SIM replacement appointment page at:

On the homepage, click on the “Make an Appointment” to begin.

Select the Appointment Type

Choose “SIM Replacement” from the list of services.

If you need assistance with other issues (e.g., device repairs, account concerns), you can select the relevant option.

Choose the Type of SIM Replacement

Specify the reason for your SIM replacement, such as: (Lost or stolen SIM, Damaged or defective SIM and LTE/5G upgrade). Click “Next” to proceed.

Select a Globe Store Near You

Enter your location to find the nearest Globe Store.

Choose a store that is convenient for you and click “Next”.

Pick a Date and Time

Select an available appointment date and time that fits your schedule. Click “Next” to confirm your selection.

Enter Your Personal Details

Provide your full name, mobile number, and email address.

Briefly describe your concern (e.g., “Need to replace a lost SIM”) and click “Next” to proceed.

Confirm Your Appointment

A confirmation page will appear with your appointment details.

You will also receive an SMS or email with a verification code—save this for reference.

Add to Your Calendar (Optional)

To avoid missing your appointment, you can add it to your calendar by clicking the provided option.

Fees and Processing Time for Globe SIM Replacement

The fees and processing time for both postpaid and prepaid SIM replacement is given below:

Type of SIM Replacement	Fee	Processing Time
Standard SIM Replacement	₱40 – ₱99	Within the same day
LTE/5G SIM Upgrade	Free	Within the same day

Walk-In VS. Appointment: Which is Better?

While walk-ins are sometimes allowed, it is highly recommended to book an appointment to avoid long waiting times and ensure that your request is processed smoothly. Some Globe Stores may not accept walk-ins for SIM replacement, especially in high-traffic locations.

How to Book an Appointment for Globe Technician Repair Services?

Go to the official Globe Telecom website and navigate to the Help & Support section.
Sign in using your Globe at Home or Globe Postpaid/Prepaid account. If you don’t have an account, you may need to register using your mobile or account number.

Before booking a technician, use Globe’s self-service diagnostics tool to check if there is a network-wide outage in your area.
If there is an outage, you may need to wait for Globe to resolve the issue automatically.

Select “Request for Repair” or “Book a Technician Visit” from the available options.
Provide details about your issue, such as: (Slow or no internet connection, Frequent disconnections, Landline not working and Fiber line issues).

Select an available date and time for the technician visit.
Appointments may be limited, so choose the earliest available time that fits your schedule.
Review your appointment details.
You will receive a confirmation SMS or email with your reference number and scheduled appointment.

How to Track Your Repair Globe Appointment?

After booking an appointment for globe technician services, you can easily track your globe repair appointment through the Globe At Home app:

Open the Globe At Home app and go to the Help & Support option.
Click on the “Check Status of Technician Visit” button to see the progress and schedule.

How to Track Your Repair Globe Appointment

Click on “Current Status” to check the technician’s arrival time and contact details.

Benefits of Booking a Globe SIM Card Replacement Appointment

If you need to replace your registered Globe SIM card, booking an appointment in advance offers several advantages. Here’s why scheduling your visit can make the process smoother and more convenient:

Enjoy faster service by avoiding long waiting times.
Get guaranteed assistance from a dedicated representative.
Convenient scheduling based on your availability.
Receive priority processing over walk-in customers.
Ensure SIM stock availability before visiting the store.
Get personalized assistance for activation and number transfer.
Comply with SIM registration requirements without hassle.
Avoid last-minute issues caused by a lost or damaged SIM.

Conclusion

Replacing your Globe SIM in the Philippines is a straightforward process that ensures you continue to enjoy seamless connectivity. Whether your SIM is lost, damaged, or needs to be upgraded, booking an appointment with Globe provides a smooth and efficient solution.

By following the steps above, you can avoid long queues and ensure that your replacement SIM is processed quickly and accurately.

FAQs || YOU MAY WANT TO KNOW

You can schedule your Globe SIM replacement appointment by visiting the globe SIM replacement appointment page. Simply follow the prompts, provide the required details, and choose a preferred time slot for your appointment.

For most cases, a SIM replacement due to loss, damage, or stolen costs ₱40 – ₱99. However, Globe doesn’t charge a fee for LTE/5G SIM Upgrade.

It is recommended to make an appointment to avoid long wait times, but you may visit select Globe stores for walk-in SIM replacements, subject to availability.

How To Book A Globe SIM Card Replacement Appointment?

What is a Globe SIM Replacement Appointment?

How to Book a Globe SIM Card Replacement Appointment Online?