SUN SIM Registration Online

Sun Cellular, now part of Smart Communications, is one of the leading telecommunications providers in the Philippines. With the implementation of the SIM Registration Act, registering your Sun SIM is now mandatory to ensure continued service and enhance security against illegal activities like fraud and scams.

To register your SUN SIM card, just click on the registration link and follow the steps given below.

Register SUN SIM

SUN SIM is now a part of Smart network

Who Needs to Register a Sun SIM?

New Users: If you’re purchasing a new Sun SIM, registration is required before activation.
Existing Users: Current Sun SIM users must register their SIMs to avoid service interruption.
Foreign Tourists and Residents: If you’re visiting or residing in the Philippines and using a Sun SIM, you’ll need to register it within the specified timeframe.

Requirements for SUN SIM Registration

To register your SUN SIM, you will need the following documents:

Valid Identification (ID):

Government-issued ID such as:

Passport
Driver’s License
National ID
SSS ID
GSIS e-Card
OWWA ID
BIR ID (TIN)
Voter’s ID
Senior Citizen’s Card
UMID
PWD ID (Persons with Disabilities)
For minors, the guardian’s ID and proof of relationship may be required.

Personal Information:
- Full name, date of birth, address, gender and contact details.
Proof of Address (if applicable):
- Utility bills or any official document showing your residence.
SUN SIM Card Number

How to Register a SUN SIM Card?

Registering your SUN Cellular SIM is simple and can be done using three convenient methods.

SUN SIM Online Registration (Via Link)
SUN SIM In-Person Registration
SUN SIM Registration Via SMS

Below are the detailed process for each method:

SUN SIM Online Registration

Go to the official SUN SIM registration website by clicking the link given below:

Sun Sim Registration Link

Next you’ll see the Smart SIM registration homepage and enter your mobile number in the box.

Then click on “Accept all terms & conditions”.
Click on the Send OTP button and you’ll get an OTP on your SUN SIM mobile number.
Enter that OTP in the designated box and click on the “Verify OTP” button.

After it, click on “OK” to continue.
Then, enter your personal details as required.

Upload a clear copy of your valid ID and scan your face for verification.

Review the information before submitting and tick the box to confirm that you follow the policy.
After it you’ll receive a reference number and keep it safe for verification.

Once approved, you will also receive a notification confirming your successful registration.

SUN SIM In-Person Registration

Visit the nearest SUN customer service center or authorized retailer.
Ensure you have all necessary documents, including your valid ID.
Provide your details to the representative and let them assist with the process.
Keep the confirmation receipt as proof of registration.

SUM SIM Registration Via SMS

Insert your Sun SIM card into your phone.

Open your messaging app and compose a message with the text REG.
Send the message to 5858.
You will receive a reply asking you to provide the following details:
Full name
Date of birth
Complete address
Valid ID number (e.g., passport, driver’s license, etc.)
Make sure your information is accurate to avoid any issues.
After your details are processed, you will receive a confirmation SMS, showing that your Sun SIM has been successfully registered.

Useful Features and Support Services for Sun SIM Users

USSD Menu Access

Sun Cellular offers an easy-to-use USSD menu. By dialing *247#, both prepaid and postpaid users can access exclusive offers and services directly on their mobile phones.

Benefits of the USSD menu:

Quick and convenient access to promotions.
No internet connection required.

Text Hotline for Assistance

For any queries about Sun services, you can send a text message to 1200 using the keyword SUNSAGOT. This 24/7 text hotline provides assistance with promotions, services, and more.

Account-Specific SMS Menus

Sun SIM users can also access account-specific options through SMS:

Postpaid Users: Text SUNSAGOT Postpaid to 1200 for postpaid account-related queries.
Prepaid Users: Text SUNSAGOT Prepaid to 1200 for prepaid account services.
Broadband Users: Text SUNSAGOT Broadband to 1200 for broadband inquiries.

General Inquiry Service

For general service-related questions, text SUNSAGOT to 1200. This service ensures continuous support for all customers, whether prepaid or postpaid.

Prepaid Balance Requirement

Prepaid users must maintain a minimum balance of ₱1.00 to access the SUN Sagot services. This small balance ensures seamless access to tools like the USSD menu and text hotline.

Registration Deadlines and Consequences

It’s essential to register your Sun SIM before the deadline specified by the government. Failure to register your SIM can lead to:

Service Deactivation: If you don’t register your SIM card, the provider may deactivate it, which means you can’t use the network for calls, texts, or the internet.
Having Trouble Tracking: If you don’t register your SIM card, it will be hard for both you and the telecom company to find it if it is lost, stolen, or used fraudulently.
Limited Access to Specific Services: Only SIM cards that have been registered may be able to access certain features or services. You will not be able to take advantage of deals, internet packages, and customer service support if you do not register.

Potential difficulty in recovering your number if deactivated.

SUN SIM Data Packages

SURF Plus 20 (Data Package)

Data	Price	Validity	Extras
3000 MB	20 PHP	2 Days	Unli text msgs

SURF Plus 50 (Data Package)

Data	Price	Validity	Extras
1 GB	50 PHP	3 Days	Unli text msgs

Call & Text Packages

Call & Text Combo 20

Call	Price	Validity	Extras
30 minutes to Sun, Smart, and TNT numbers	20 PHP	2 Days	50 SMS to all networks

Call & Text Combo 50

Call	Price	Validity	Extras
100 minutes to Sun, Smart, and TNT numbers	50 PHP	5 Days	50 SMS to all networks

What to Do If You Lose Your Registration Number?

Please do not panic if you lose your Sun SIM registration number. You can get it back by calling Sun Cellular’s customer service. Before giving you a new registration number, they will usually ask for some personal information to make sure that person requesting the new registration number is genuine.

Common Issues During SIM Registration

The Sun SIM signup process usually goes smoothly, but users may run into problems from time to time. Here are some usual issues and how to fix them:

Incorrect Personal Information: Your registration may be denied if the personal information you gave during registration does not match the information on your ID. Check all of the information you give twice.
Technical Issues: The Sun Cellular website or app may go down or take a long time to load from time to time. If you have problems like this, try signing up during off-peak times or get in touch with customer service.
Missing Documents: Before beginning the registration procedure, confirm that you have all the necessary paperwork. Your registration may be delayed if you don’t have the right paperwork.

Conclusion

Registering your Sun SIM is crucial to ensure uninterrupted service and compliance with Philippine law. Don’t wait until the last minute to complete the process. Follow the steps outlined in this guide and register your SIM today. If you have any questions or help, visit the official Sun Cellular website or contact their support team for help.

FAQs || YOU MAY WANT TO KNOW

Sun SIM registration is a government-mandated process in the Philippines that requires all users of Sun Cellular SIM cards to register their details with their respective mobile network provider.

To register your Sun SIM, you need to follow the registration steps set by your mobile service provider, which typically involves submitting your personal information via their official website, app, or by texting a registration code.

If you fail to register your Sun SIM before the deadline, your SIM card will be deactivated, and you will not be able to use it for calls, texts, or data services.

Yes, you can register multiple Sun SIM cards under your name, but each SIM will need to be registered individually.

Yes, if you need to update your personal details after registering, you can do so by contacting Sun Cellular customer service or using their online platforms.

SUN SIM Card Online Registration

Who Needs to Register a Sun SIM?

Requirements for SUN SIM Registration